Networks

All statuses about the entire network.
IDProjectCategoryTask TypeSeveritySummaryStatusProgress
 215 NetworksHardware / ServerBugCritical Full inodes on /var on martha.eu.network.kirecom.net Closed
100%
Task Description

Inodes on /var were totally used, compromising the uploading of new files through FTP and PHP scripts.

Purging session cron of HHVM wasn't working at all. Now it's fixed.

Inode cleaning is in progress in background meanwhile, 1 week and a half at least is required to complete the task.

No downtime expected.

 214 NetworksMailManutentionCritical SSL cert expired on mail.kirecom.mx Closed
100%
Task Description

We're issuing a new one with Let's Encrypt and creating a sync robot.

 211 NetworksMailBugCritical Dmarc failure Closed
100%
Task Description

DMarc is failing to sign our outgoing mail.

 

Checking the issue.

 210 NetworksMailDowntimeCritical Cannot send emails Closed
100%
Task Description

Amavis is in trouble.

 

Checking the issue and fixing it.

 

 209 NetworksMailDowntimeCritical Mailserver upgrade Closed
100%
Task Description

We're upgrading mailserver components to the latest versions.

Downtime is expected for 1 hour.

 208 NetworksHardware / ServerImprovementsMedium Moving backup to another hardware Closed
100%
Task Description

We're moving eleonora.eu.network.kirecom.net to a new hardware with more space.

 

Backups will be done without interruption.

 205 NetworksCDNDismissionCritical CDN dismission Closed
100%
Task Description

Since we have no more advantages to use a CDN system on our entire network, we decided to shutdown it.

Changes will be transparent and no downtime will affect the functionalities and our websites.

 202 NetworksHardware / ServerImprovementsMedium Network restructuration Closed
100%
Task Description We're renaming some reverses and istances in order to follow EU and CA new Kirecom standards. Services will continue to work during this task.
 200 NetworksNetworkImprovementsCritical Moving status.kirecom.net to a new machine. Closed
100%
Task Description In order to rationalize resources usage, we're moving status.kirecom.net to a new machine. No downtime expected.
 198 NetworksPHP EngineDowntimeCritical 502 on alexandra.eu.network.kirecom.net Closed
100%
Task Description Nginx is not connecting to his backend anymore. Server is down, fixing the issue ASAP.
 197 NetworksMailBugCritical Relay for martha.eu.network.kirecom.net is off Closed
100%
Task Description Claire's refusing mail from phpmailer functions. We're checking the issue with maximum priority.
 196 NetworksHardware / ServerMigrationMedium Shutting down sarah.network.kirecom.net Closed
100%
Task Description We're shutting down the VPS because the migration is finished.
 195 NetworksHardware / ServerImprovementsCritical Migrating AncomediaGroup mails to ellie.ca.network.kire ...Closed
100%
Task Description Opendkim and DomainKeys will not work before the finish of migration. No downtime expected on services.
 194 NetworksNetworkImprovementsCritical Renaming entire network Closed
100%
Task Description We're renaming network to distinct CA server to EU server. No downtime expected.
 193 NetworksHardware / ServerImprovementsLow Moving revolutionradiomiami.com to sunny.ca.network.kir ...Closed
100%
Task Description The first part of migration has been started. 45 minutes to move it.
 192 NetworksHardware / ServerImprovementsCritical sarah.network.kirecom.net is down Closed
100%
Task Description Server has crashed. Rebooting and analyzing logs.
 191 NetworksHardware / ServerDowntimeCritical sarah.network.kirecom.net down Closed
100%
Task Description We're checking the issue, rebooting in the meanwhile.
 189 NetworksNetworkDowntimeCritical Disabling CDN on all Liveuniversity network  Closed
100%
Task Description Due to a network incident between MIL->PAR of CDN network, we're bypassing CDN in order to restore connectivity via HTTP for martha.network.kirecom.net.
 188 NetworksHardware / ServerDowntimeCritical martha.network.kirecom.net down Closed
100%
Task Description Due to webserver problems, martha.network.kirecom.net is down. We're reinstalling the server.
 187 NetworksHardware / ServerImprovementsHigh Renaming clarissa.network.kirecom.net to claire.network ...Closed
100%
Task Description Changing name. No downtime expected.
 185 NetworksHardware / ServerManutentionCritical Configuring alexandra.network.kirecom.net Closed
100%
Task Description A LEMP config is being deployed for a new project.
 183 NetworksPHP EngineDowntimeCritical PHP engine is flapping Closed
100%
Task Description PHP Engine is flapping due to coding problems into AMP/FBIA plugin. We're looking for a solution quickly.
 182 NetworksBackend / CoreBugLow Rollback to PHP7.0 FPM Closed
100%
Task Description Since HHVM is unstable, we're going to re-use php7. Downtime is too much.
 179 NetworksPHP EngineBugCritical Mails are not sent throught MSMTP Closed
100%
Task Description We're checking the issue, probably a misconfiguration.
 178 NetworksHardware / ServerManutentionCritical Reinstalling martha.network.kirecom.net Closed
100%
Task Description This server will be reinstalled in order to prevent other PHP engines problems. Downtime expected: 2 hours. Starting up @ 8 pm.
 177 NetworksPHP EngineDowntimeCritical HHVM misconfiguration on martha.network.kirecom.net Closed
100%
Task Description We detected freezes on daemon. We're rollbacking the configuration to yesterday in order to fix the problem.
 175 NetworksHardware / ServerImprovementsMedium Improving backup system Closed
100%
Task Description We're improving backup system in order to allow saving configurations of webserver, php and DB. Quick win is expected.
 174 NetworksHardware / ServerManutentionMedium Updating NFS table for backups Closed
100%
Task Description denise.network.kirecom.net wasn't authorized anymore. Furthermore, MySQL was not backupped anymore. We're fixing this issue.
 173 NetworksPHP EngineImprovementsMedium HHVM deploying on martha.network.kirecom.net Closed
100%
Task Description We're speeding up PHP engine work with HHVM. Deploying is starting with HHVM 3.13.
 171 NetworksPHP EngineDowntimeCritical PHP 7 incompatibility with MySQL native driver Closed
100%
Task Description Because of drop of the support for MySQL, latest upgrade from repos crashed the entire network bringing blank page (no DB could be read). Downgrading.
 169 NetworksPHP EngineImprovementsMedium PHP7 upgrade on martha.network.kirecom.net Closed
100%
Task Description We're upgrading to the latest stable release. Downtime expected: 30 minutes max.
 168 NetworksBackend / CoreDowntimeLow denise.network.kirecom.net is not responding after PHP7 ...Closed
100%
Task Description Probably OPCache is fuckin' up the machine. Fixing.
 166 NetworksHardware / ServerImprovementsHigh Installing MariaDB on denise.network.kirecom.net Closed
100%
Task Description We're switching from MySQL to MariaDB to reduce load on server. No downtime expected (redundancy is on).
 165 NetworksHardware / ServerImprovementsMedium martha.network.kirecom.net switch to Nginx/MariaDB Closed
100%
Task Description We're planning a change of webserver from Apache 2.4 to Nginx and from MySQL to MariaDB. Downtime expected, maximum 1 hour. Planned on January, 31st 2016.
 160 NetworksMailImprovementsMedium Improving autodiscover services for all mails Closed
100%
Task Description We're improving Autodiscover services in order to support more email clients and mobile phones.
 158 NetworksHardware / ServerImprovementsHigh Putting denise.network.kirecom.net behind CDN Closed
100%
Task Description We're activating CDN on status.kirecom.net.
 151 NetworksMailBugCritical Cannot send mail Closed
100%
Task Description Mailout system is blocked and doesn't respond at all. Checking the issue.
 149 NetworksBackend / CoreImprovementsMedium Installing SSL on mailhost and status.kirecom.net. Closed
100%
Task Description We're signing new certificates with GoDaddy and installing it.
 146 NetworksHardware / ServerBugCritical Autodiscover is not working Closed
100%
Task Description Autodiscover mechanism stopped working after migration to Nginx. Fixing of configuration is in progress on this machine, denise.network.kirecom.net.
 145 NetworksMailBugCritical Google is refusing mail from EU Mailout Closed
100%
Task Description Google is sending us bounce mail refusing our messages. Checking why.
 144 NetworksHardware / ServerImprovementsCritical Migrating denise.network.kirecom.net on a new infra Closed
100%
Task Description We're migrating it to a new infra and Nginx. No downtime expected.
 142 NetworksHardware / ServerDowntimeHigh Dismission of serena.network.kirecom.net Closed
100%
Task Description We're dismissing that server because is not used anymore. Planned: September, 30th, 2015.
 140 NetworksHardware / ServerImprovementsCritical Changing Clarissa.network.kirecom.net IP Closed
100%
Task Description Due to no collaboration with Microsoft, we are changing Clarissa's IP to 176.31.25.130. 2 hours of downtime expected due to cache propagating.
 137 NetworksBackend / CoreBugLow Switching off hanna.network.kirecom.net Closed
100%
Task Description System is ready to switch off, services are now all on RCS servers. Doing switch off.
 134 NetworksMailBugCritical 176.31.33.107 ---> Listed on SNDS of Outlook.com Closed
100%
Task Description Flash intervention to obtain delisting. 176.31.33.107 is listed.
 131 NetworksHardware / ServerManutentionMedium Upgrade to Debian 8 on sarah.network.kirecom.net Closed
100%
Task Description We plan an update on sarah.network.kirecom.net on 31/8, 9 am. Downtime expected: 2 hours. ****ANTICIPATED TO 30/8 ****
 130 NetworksMailBugCritical 151.80.42.165 ---> Exiting from DNSBL Chile Closed
100%
Task Description We're delisting hanna.network.kirecom.net from DNSBL chile. Fix in progress.
 128 NetworksBackend / CoreBugHigh Backup script on Clarissa is not sending emails anymore Closed
100%
Task Description Probably an incompatibility with Plesk 12.5 or Debian 8. Checking the issue.
 126 NetworksHardware / ServerImprovementsHigh Configuring a new RAID on Clarissa.network.kirecom.net Closed
100%
Task Description We're configuring a new RAID with Debian 8. Server will be upgraded to new stable version of them. Downtime expected: 2 hours.
 123 NetworksHardware / ServerMigrationHigh Moving cheryl.network.kirecom.net Closed
100%
Task Description We're moving cheryl.network.kirecom.net --> denise.network.kirecom.net in order to cut costs.
 122 NetworksPHP EngineBugCritical Php scripts depending from Clarissa are not sending ema ...Closed
100%
Task Description Permission issue descripted here: http://status.kirecom.net/task/121 Fixing on every server using msmtp.
 120 NetworksHardware / ServerBugCritical Doubled backup is not working well. Closed
100%
Task Description Plesk based installations are not doubling backups. We're rewriting the backup script in order to fix this problem. Not working @ all while cron launches it.
 117 NetworksHardware / ServerImprovementsMedium Configuring new server Closed
100%
Task Description We're configuring alyssa.network.kirecom.net to serve AncomediaGroup necessity to host audio files.
 114 NetworksMailMigrationCritical Email migration for 935miami.com and Ancomediagroup Closed
100%
Task Description We're installing a new platform on sarah.network.kirecom.net to migrate email relay of the american projects spinoffs. No downtime expected.
 112 NetworksHardware / ServerBugMedium Cleaning new IP Closed
100%
Task Description We're cleaning new UK IP assigned to Clarissa. Also the American IP of Sarah.
 111 NetworksPHP EngineImprovementsMedium Implementing Opcache from Zend Closed
100%
Task Description We're optimizing our performance through Opcache. No downtime expected.
 110 NetworksPHP EngineBugCritical PHP engine is messed up Closed
100%
Task Description We're checking the issue on clarissa.
 109 NetworksNetworkImprovementsMedium Recovering CDN slots Closed
100%
Task Description We're reviewing DNS zones in order to recover CDN slots for new domains. No downtime or functional disruption expected on domains.
 106 NetworksHardware / ServerBugCritical Not sending backup log email anymore Closed
100%
Task Description Clarissa is not sending email log anymore. Checking the problem.
 104 NetworksHardware / ServerManutentionCritical New server configuration Closed
100%
Task Description Due to a new request from american market, we're configuring a new VPS in Beauharnois, Canada. It's called sarah.network.kirecom.net.
 101 NetworksMailImprovementsCritical Implementing autodiscover services Closed
100%
Task Description Due to a great increase of requests of configuration, we're configuring a new autodiscover service.
 94 NetworksHardware / ServerImprovementsMedium Adding memcached system Closed
100%
Task Description We're adding memcached to our entire network to improve performance and RAM consuming.
 93 NetworksMailImprovementsHigh Switching admin email to a new server Closed
100%
Task Description Exchange didn't satify us. We're changing back to a new Open Source solution.
 92 NetworksHardware / ServerImprovementsMedium Switching from RAID 1 to 0 Closed
100%
Task Description We're removing RAID 1 to implement an unique array for all disks (3x120 SSD). Downtime expected from 00.00 to 1.00 am.
 91 NetworksHardware / ServerImprovementsLow Migrating Denise to Runabove Cloud Closed
100%
Task Description We're migrating Denise to Runabove. Half an hour of downtime expected.
 86 NetworksPHP EngineDowntimeCritical 500 Errors Closed
100%
Task Description Due to a misconfiguration of a plugin of WP on Martha, PHP Engine is crashing. We're searching the cause.
 85 NetworksHardware / ServerImprovementsHigh Backup System 2 Closed
100%
Task Description We're re-writing our backup system. 3 of 4 server are already running this solution. We're re-writing it on Clarissa, which has a particular configuration.
 84 NetworksBackend / CoreBugLow Big bug with crontab Closed
100%
Task Description We found a bug on crontab syntax. We're correcting it.
 83 NetworksHardware / ServerBugCritical Backup bug on Clarissa Closed
100%
Task Description Clarissa is not doing backups in the right way. We're fixing the issue rewriting the backup script.
 82 NetworksNetworkBugCritical Crons are not working on Martha Closed
100%
Task Description We're noticing crons are not working. Fixing the issue.
 81 NetworksHardware / ServerDowntimeCritical Probable packet loss, connectivity problems Closed
100%
Task Description Intermittent problems with connectivity on martha.network.kirecom.net. We're checking the issue.
 78 NetworksHardware / ServerBugHigh FTP disconnections Closed
100%
Task Description After implementing FTPes we're having issues with intermittent disconnections on hanna and martha. We're checking the issue.
 76 NetworksBackend / CoreManutentionLow Checking DNSBL of our IPs Closed
100%
Task Description We're checking the situation. Should be good but DNSBL are not things to be trusted. Change reverses is not scheduled.
 72 NetworksNetworkManutentionCritical Moving to new CDN Closed
100%
Task Description We're moving to a new CDN system to improve our refresh time. No downtime expected.
 68 NetworksHardware / ServerDowntimeHigh Setting up a spare backup server Closed
100%
Task Description We're setting up a temporary spare server in order to supply backups services after the eleonora's broken disk.
 67 NetworksHardware / ServerDowntimeCritical Disk fail on eleonora.network.kirecom.net Closed
100%
Task Description The disk mounted on eleonora.network.kirecom.net is dying slowly. We contacted OVH support in order to plan an intervention to replace the disk.
 63 NetworksHardware / ServerManutentionHigh Updates due to CVE-2015-0235 Closed
100%
Task Description We're launching updates on machines due to a severe vulnerability called "Ghost" that involves glib on Linux Distros. Then we will reboot. Downtime expected: 2 minutes for machine.
 49 NetworksNetworkImprovementsHigh Advanced Backup System Closed
100%
Task Description Since 4/1 we're working on advanced backup system with duplication of dumps. Hanna is the first server that is involved in this evolution since it's abandoning Plesk to use a new configuration. We will implement a duplication of dumps for: clarissa.network.kirecom.net martha.network.kirecom.net While denise.network.kirecom.net hanna.network.kirecom.net Will have only a backup mountpoint on eleonora.network.kirecom.net Berenice doesn't need this service, because it's only a sperimentation space. Everything will be done through automatic bash scripting activated by cron job. Backup will certainly include mysql. We will implement a mail notification and a logging system into it.
 48 NetworksCMSManutentionVery Low Cookies popup implementation Closed
100%
Task Description We're planning a implementation to all networks in order to adeguate us to new EU law about cookies and privacy. Now it's mandatory. We will start from 18/01 with Liveuniversity.
 46 NetworksHardware / ServerDowntimeCritical High Load on Clarissa's CPU Closed
100%
Task Description clarissa.network.kirecom.net is overloaded. We will reboot immediately the machine.
 44 NetworksNetworkImprovementsVery Low Renaming our servers Closed
100%
Task Description In order to improve our blacklisting removal and our delivery of mails, we will rename our hostnames. sys.network.kirecom.net ---> clarissa.network.kirecom.net liveuniversity.network.kirecom.net ---> martha.network.kirecom.net (Same on SSD) pianetamilan.network.kirecom.net ---> hannah.network.kirecom.net status.network.kirecom.net ---> denise.network.kirecom.net backup1.network.kirecom.net ---> eleonora.network.kirecom.net test-1.network.kirecom.net ---> berenice.network.kirecom.net
 43 NetworksHardware / ServerImprovementsHigh Implementing double backup solution on sys.network.kire ...Closed
100%
Task Description We plan a new intervention in order to implement a script for the double backup solutions, planned to every network. No downtime expected.
 42 NetworksMailBugMedium DomainKeys is not working anymore Closed
100%
Task Description Due to a misconfiguration problem that was impacting Gmail forwards, DomainKeys signatures aren't working anymore. We're working to fix this problem.
 41 NetworksHardware / ServerManutentionVery Low Kernel update on all servers Closed
100%
Task Description We're doing updates for Debian kernels. No downtime expected.
 39 NetworksMailImprovementsMedium Implementing DKIM & DomainKeys signature. Closed
100%
Task Description We're working to implement DKIM signature and DomainKeys through Plesk & OpenDKIM on our domains mail system. Improvements will be transparent, no downtime for mail services.
 37 NetworksHardware / ServerDowntimeCritical Hardware tests on sys.network.kirecom.net Closed
100%
Task Description In order to prevent downtimes, we're testing the hardware to make sure everything is going well on the machine. Downtime expected: 2 hours.
 36 NetworksHardware / ServerDowntimeCritical HTTPD outage Closed
100%
Task Description Due to a misconfiguration of mod_dir, networks on sys.network.kirecom.net are down.
8NetworksMailImprovementsMediumSpam filter improvementsTaken in charge
50%
Task Description We're working hard to improve our spamfilters. All new policies will be reported here.
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