Networks

All statuses about the entire network.
IDProject  ascCategoryTask TypeSeveritySummaryStatusProgress
 36 NetworksHardware / ServerDowntimeCritical HTTPD outage Closed
100%
Task Description Due to a misconfiguration of mod_dir, networks on sys.network.kirecom.net are down.
 37 NetworksHardware / ServerDowntimeCritical Hardware tests on sys.network.kirecom.net Closed
100%
Task Description In order to prevent downtimes, we're testing the hardware to make sure everything is going well on the machine. Downtime expected: 2 hours.
 46 NetworksHardware / ServerDowntimeCritical High Load on Clarissa's CPU Closed
100%
Task Description clarissa.network.kirecom.net is overloaded. We will reboot immediately the machine.
 67 NetworksHardware / ServerDowntimeCritical Disk fail on eleonora.network.kirecom.net Closed
100%
Task Description The disk mounted on eleonora.network.kirecom.net is dying slowly. We contacted OVH support in order to plan an intervention to replace the disk.
 72 NetworksNetworkManutentionCritical Moving to new CDN Closed
100%
Task Description We're moving to a new CDN system to improve our refresh time. No downtime expected.
 81 NetworksHardware / ServerDowntimeCritical Probable packet loss, connectivity problems Closed
100%
Task Description Intermittent problems with connectivity on martha.network.kirecom.net. We're checking the issue.
 82 NetworksNetworkBugCritical Crons are not working on Martha Closed
100%
Task Description We're noticing crons are not working. Fixing the issue.
 83 NetworksHardware / ServerBugCritical Backup bug on Clarissa Closed
100%
Task Description Clarissa is not doing backups in the right way. We're fixing the issue rewriting the backup script.
 86 NetworksPHP EngineDowntimeCritical 500 Errors Closed
100%
Task Description Due to a misconfiguration of a plugin of WP on Martha, PHP Engine is crashing. We're searching the cause.
 101 NetworksMailImprovementsCritical Implementing autodiscover services Closed
100%
Task Description Due to a great increase of requests of configuration, we're configuring a new autodiscover service.
 104 NetworksHardware / ServerManutentionCritical New server configuration Closed
100%
Task Description Due to a new request from american market, we're configuring a new VPS in Beauharnois, Canada. It's called sarah.network.kirecom.net.
 106 NetworksHardware / ServerBugCritical Not sending backup log email anymore Closed
100%
Task Description Clarissa is not sending email log anymore. Checking the problem.
 110 NetworksPHP EngineBugCritical PHP engine is messed up Closed
100%
Task Description We're checking the issue on clarissa.
 114 NetworksMailMigrationCritical Email migration for 935miami.com and Ancomediagroup Closed
100%
Task Description We're installing a new platform on sarah.network.kirecom.net to migrate email relay of the american projects spinoffs. No downtime expected.
 120 NetworksHardware / ServerBugCritical Doubled backup is not working well. Closed
100%
Task Description Plesk based installations are not doubling backups. We're rewriting the backup script in order to fix this problem. Not working @ all while cron launches it.
 122 NetworksPHP EngineBugCritical Php scripts depending from Clarissa are not sending ema ...Closed
100%
Task Description Permission issue descripted here: http://status.kirecom.net/task/121 Fixing on every server using msmtp.
 130 NetworksMailBugCritical 151.80.42.165 ---> Exiting from DNSBL Chile Closed
100%
Task Description We're delisting hanna.network.kirecom.net from DNSBL chile. Fix in progress.
 134 NetworksMailBugCritical 176.31.33.107 ---> Listed on SNDS of Outlook.com Closed
100%
Task Description Flash intervention to obtain delisting. 176.31.33.107 is listed.
 140 NetworksHardware / ServerImprovementsCritical Changing Clarissa.network.kirecom.net IP Closed
100%
Task Description Due to no collaboration with Microsoft, we are changing Clarissa's IP to 176.31.25.130. 2 hours of downtime expected due to cache propagating.
 144 NetworksHardware / ServerImprovementsCritical Migrating denise.network.kirecom.net on a new infra Closed
100%
Task Description We're migrating it to a new infra and Nginx. No downtime expected.
 145 NetworksMailBugCritical Google is refusing mail from EU Mailout Closed
100%
Task Description Google is sending us bounce mail refusing our messages. Checking why.
 146 NetworksHardware / ServerBugCritical Autodiscover is not working Closed
100%
Task Description Autodiscover mechanism stopped working after migration to Nginx. Fixing of configuration is in progress on this machine, denise.network.kirecom.net.
 151 NetworksMailBugCritical Cannot send mail Closed
100%
Task Description Mailout system is blocked and doesn't respond at all. Checking the issue.
 171 NetworksPHP EngineDowntimeCritical PHP 7 incompatibility with MySQL native driver Closed
100%
Task Description Because of drop of the support for MySQL, latest upgrade from repos crashed the entire network bringing blank page (no DB could be read). Downgrading.
 177 NetworksPHP EngineDowntimeCritical HHVM misconfiguration on martha.network.kirecom.net Closed
100%
Task Description We detected freezes on daemon. We're rollbacking the configuration to yesterday in order to fix the problem.
 178 NetworksHardware / ServerManutentionCritical Reinstalling martha.network.kirecom.net Closed
100%
Task Description This server will be reinstalled in order to prevent other PHP engines problems. Downtime expected: 2 hours. Starting up @ 8 pm.
 179 NetworksPHP EngineBugCritical Mails are not sent throught MSMTP Closed
100%
Task Description We're checking the issue, probably a misconfiguration.
 183 NetworksPHP EngineDowntimeCritical PHP engine is flapping Closed
100%
Task Description PHP Engine is flapping due to coding problems into AMP/FBIA plugin. We're looking for a solution quickly.
 185 NetworksHardware / ServerManutentionCritical Configuring alexandra.network.kirecom.net Closed
100%
Task Description A LEMP config is being deployed for a new project.
 188 NetworksHardware / ServerDowntimeCritical martha.network.kirecom.net down Closed
100%
Task Description Due to webserver problems, martha.network.kirecom.net is down. We're reinstalling the server.
 189 NetworksNetworkDowntimeCritical Disabling CDN on all Liveuniversity network  Closed
100%
Task Description Due to a network incident between MIL->PAR of CDN network, we're bypassing CDN in order to restore connectivity via HTTP for martha.network.kirecom.net.
 191 NetworksHardware / ServerDowntimeCritical sarah.network.kirecom.net down Closed
100%
Task Description We're checking the issue, rebooting in the meanwhile.
 192 NetworksHardware / ServerImprovementsCritical sarah.network.kirecom.net is down Closed
100%
Task Description Server has crashed. Rebooting and analyzing logs.
 194 NetworksNetworkImprovementsCritical Renaming entire network Closed
100%
Task Description We're renaming network to distinct CA server to EU server. No downtime expected.
 195 NetworksHardware / ServerImprovementsCritical Migrating AncomediaGroup mails to ellie.ca.network.kire ...Closed
100%
Task Description Opendkim and DomainKeys will not work before the finish of migration. No downtime expected on services.
 197 NetworksMailBugCritical Relay for martha.eu.network.kirecom.net is off Closed
100%
Task Description Claire's refusing mail from phpmailer functions. We're checking the issue with maximum priority.
 198 NetworksPHP EngineDowntimeCritical 502 on alexandra.eu.network.kirecom.net Closed
100%
Task Description Nginx is not connecting to his backend anymore. Server is down, fixing the issue ASAP.
 200 NetworksNetworkImprovementsCritical Moving status.kirecom.net to a new machine. Closed
100%
Task Description In order to rationalize resources usage, we're moving status.kirecom.net to a new machine. No downtime expected.
 205 NetworksCDNDismissionCritical CDN dismission Closed
100%
Task Description

Since we have no more advantages to use a CDN system on our entire network, we decided to shutdown it.

Changes will be transparent and no downtime will affect the functionalities and our websites.

 209 NetworksMailDowntimeCritical Mailserver upgrade Closed
100%
Task Description

We're upgrading mailserver components to the latest versions.

Downtime is expected for 1 hour.

 210 NetworksMailDowntimeCritical Cannot send emails Closed
100%
Task Description

Amavis is in trouble.

 

Checking the issue and fixing it.

 

 211 NetworksMailBugCritical Dmarc failure Closed
100%
Task Description

DMarc is failing to sign our outgoing mail.

 

Checking the issue.

 214 NetworksMailManutentionCritical SSL cert expired on mail.kirecom.mx Closed
100%
Task Description

We're issuing a new one with Let's Encrypt and creating a sync robot.

 215 NetworksHardware / ServerBugCritical Full inodes on /var on martha.eu.network.kirecom.net Closed
100%
Task Description

Inodes on /var were totally used, compromising the uploading of new files through FTP and PHP scripts.

Purging session cron of HHVM wasn't working at all. Now it's fixed.

Inode cleaning is in progress in background meanwhile, 1 week and a half at least is required to complete the task.

No downtime expected.

 43 NetworksHardware / ServerImprovementsHigh Implementing double backup solution on sys.network.kire ...Closed
100%
Task Description We plan a new intervention in order to implement a script for the double backup solutions, planned to every network. No downtime expected.
 49 NetworksNetworkImprovementsHigh Advanced Backup System Closed
100%
Task Description Since 4/1 we're working on advanced backup system with duplication of dumps. Hanna is the first server that is involved in this evolution since it's abandoning Plesk to use a new configuration. We will implement a duplication of dumps for: clarissa.network.kirecom.net martha.network.kirecom.net While denise.network.kirecom.net hanna.network.kirecom.net Will have only a backup mountpoint on eleonora.network.kirecom.net Berenice doesn't need this service, because it's only a sperimentation space. Everything will be done through automatic bash scripting activated by cron job. Backup will certainly include mysql. We will implement a mail notification and a logging system into it.
 63 NetworksHardware / ServerManutentionHigh Updates due to CVE-2015-0235 Closed
100%
Task Description We're launching updates on machines due to a severe vulnerability called "Ghost" that involves glib on Linux Distros. Then we will reboot. Downtime expected: 2 minutes for machine.
 68 NetworksHardware / ServerDowntimeHigh Setting up a spare backup server Closed
100%
Task Description We're setting up a temporary spare server in order to supply backups services after the eleonora's broken disk.
 78 NetworksHardware / ServerBugHigh FTP disconnections Closed
100%
Task Description After implementing FTPes we're having issues with intermittent disconnections on hanna and martha. We're checking the issue.
 85 NetworksHardware / ServerImprovementsHigh Backup System 2 Closed
100%
Task Description We're re-writing our backup system. 3 of 4 server are already running this solution. We're re-writing it on Clarissa, which has a particular configuration.
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